Privacy Policy

Last updated: February 25, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, and the personal details you submit when creating a song (such as the recipient's name, occasion, and memories). We also collect payment information through our secure payment processor, Stripe.

2. How We Use Your Information

We use the information we collect to provide and improve the Service, process payments, generate your personalized songs, send you notifications about your orders, and communicate with you about your account. We do not sell your personal information to third parties.

3. AI-Generated Content

The personal details you provide (names, memories, occasions) are used as input to our AI systems to generate your song. This data is processed securely and is not shared with other users.

4. Cookies and Tracking

We use session cookies to keep you logged in and to maintain your preferences. We may use analytics tools to understand how users interact with our platform in order to improve the Service.

5. Third-Party Services

We use the following third-party services: Stripe for payment processing, GoHighLevel for customer communications, and Suno AI for audio generation. Each of these services has its own privacy policy governing the data they process.

6. Data Retention

We retain your account information and generated songs for as long as your account is active. You may request deletion of your account and associated data by contacting us at [email protected].

7. Security

We implement industry-standard security measures to protect your personal information. Payment data is handled exclusively by Stripe and is never stored on our servers.

8. Children's Privacy

Occasion Tune is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].